What I Do

User research

  • Contextual inquiry
  • User interviews
  • Mental modeling
  • Personas
  • Email surveys
  • Intercept surveys
  • Use case documentation
  • User tasks and user scenarios

Usability studies

  • Usability test planning
  • Test script documentation and validation
  • Participant recruiting
  • Test moderation
  • Remote usability testing

Information architecture

  • Content specifications
  • CRM strategy
  • Cardsorting exercises
  • Wireframing
  • Flowcharts
  • Site maps
  • State diagrams

Interface design

  • GUI mockups
  • Interaction design specifications
  • Task analysis
  • Interaction diagrams
  • Process design
  • Participatory design sessions

Prototyping

  • Storyboards
  • Paper prototypes
  • Axure rapid prototype design
  • Balsamiq sketching
  • Clickable prototypes
  • A/B test planning and analysis

UI code

  • HTML 5
  • XHTML
  • CSS
  • Mobile UI coding
  • WordPress site development
  • Drupal site development

Design and development process

  • Customer lifecycle planning
  • Web-ready graphics production
  • Agile development methodologies
  • Style guide documentation
  • Domain registration
  • Web hosting